Terms and Conditions

Welcome to Createproto, a leading provider of CNC machines and services. Please carefully read the following Terms and Conditions (“Agreement”), as they govern your use of our products and services. By accessing and utilizing our products and services, you agree to comply with and be bound by these terms. If you do not agree with these terms and conditions, please refrain from using our products and services.

Acceptance of Terms

Your access or use of our products and services signifies your acknowledgment, understanding, and agreement to be bound by this Agreement. If you disagree with these terms, please do not use our products and services.

Scope of Services

Createproto specializes in the research, development, design, manufacturing, and sales of professional CNC machines, including CNC routers, CNC mills, laser cutters, laser engravers, laser marking machines, laser welders, laser cleaners, plasma cutters, edge banding machines, digital knife cutting machines, wood lathes, as well as parts and accessories. We are committed to providing high-quality CNC machines known for their reliability.

Product Information

While we strive for accuracy, we reserve the right to modify or discontinue products without prior notice. We do not guarantee the accuracy, completeness, or reliability of the information provided. Your reliance on such information is at your own risk.

Ordering and Payment

To place an order, provide accurate information. Orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders at our discretion. Payment terms are as agreed upon during the order process.

Delivery and Shipment

We make reasonable efforts for timely delivery. If any damage or discrepancy is observed upon receipt, note it on the delivery receipt or notify delivery personnel immediately. Customers should contact our customer service team within 24 hours to report issues.


Our products come with a limited warranty covering defects under normal use and maintenance. Refer to product documentation for specific warranty terms. Misuse, modification, or unauthorized repairs void the warranty.

Limitation of Liability

To the extent permitted by law, we are not liable for any direct, indirect, incidental, consequential, or special damages connected with the use of our products or services. Our total liability shall not exceed the total amount paid for the specific product or service.

Intellectual Property

All intellectual property rights related to our products and services are the exclusive property of Createproto. Do not infringe upon these rights, and do not reproduce, modify, distribute, or create derivative works without our written consent.


We may terminate this agreement or suspend your access to our products and services without notice for any reason, including breach or misuse.


We reserve the right to modify this agreement at any time without notice. Continued use after modifications constitutes acceptance of revised terms.

Privacy and Data Protection

We are committed to protecting your privacy in accordance with applicable laws. Refer to our privacy policy, incorporated by reference, for information on personal data handling.


If any provision is found invalid, illegal, or unenforceable, remaining provisions remain in effect. The invalid provision is modified to be valid and enforceable.

Entire Agreement

This agreement is the entire understanding between you and Createproto, superseding all prior agreements.


Failure to enforce any right or provision does not constitute a waiver unless acknowledged in writing.

Contact Information

For questions, concerns, or feedback, contact us at [email protected].

By using our products and services, you acknowledge your understanding and agreement to be bound by these Terms and Conditions.